During my internship, I developed and strengthened several important skills. I improved my communication by interacting with employees, applicants, and my supervisors through calls, emails, and in-person conversations. I also built my organization and time management skills by handling multiple tasks like scheduling, filing, and completing employee satisfaction surveys. In addition, I gained technical skills by using systems like KanTime to manage employee and client information, as well as learning more about the hiring and onboarding process in a healthcare setting. During this role, I made several contributions to the organization. I completed employee satisfaction surveys by calling all employees and collecting their feedback, which helped the company understand areas for improvement. I also assisted with scheduling by contacting caregivers to cover open shifts and responding to employee questions. I supported the hiring process by emailing applicants, sitting in on interviews, and helping with onboarding. In addition, I organized and updated files, entered data into KanTime, and helped develop an onboarding checklist for new employees. Some of my current areas for growth include gaining more confidence in leading interviews and making independent decisions. While I had the opportunity to participate in interviews and onboarding, I would like to continue improving my confidence in taking full leadership of those processes. I also want to further develop my skills in handling more complex HR situations and continue building my professionalism in a fast-paced work environment.